Platform Features

Everything You Need to Succeed

Simplica.io provides a complete suite of tools for managing orders, subscriptions, commissions, training, and more — all in one unified platform with deep integrations.

Order Management

Complete Order Lifecycle Management

From cart to delivery, manage every aspect of your orders with powerful automation, multi-channel support, and real-time visibility into your entire fulfillment process.

Multi-channel order aggregation (Shopify, WooCommerce, API)
Automated fulfillment workflows with routing rules
Real-time inventory synchronization across locations
Order editing, modifications, and cancellations
Draft orders and quote-to-order conversion
Refund, return, and exchange management

Key Capabilities

Multi-Location Fulfillment

Route orders to the optimal fulfillment location based on inventory, proximity, and shipping cost.

Order Automation Rules

Create rules to automatically tag, route, hold, or process orders based on any criteria.

B2B Order Features

Support for purchase orders, net terms, approval workflows, and customer-specific pricing.

Subscription Commerce

Flexible Recurring Revenue Engine

Create any subscription model with our powerful billing engine. From simple monthly plans to complex usage-based pricing with prepaid options and customer self-service.

Any billing interval (daily, weekly, monthly, yearly, custom)
Multiple pricing policies (%, fixed, tiered)
Automated dunning with smart retry logic
Customer self-service portal (pause, skip, swap)
Trial periods with automatic conversion
Prepaid and gift subscription support

Key Capabilities

Selling Plans

Create flexible subscription plans with any billing interval, pricing rules, and product options.

Dunning Management

Automated payment retry sequences with customizable email notifications at each stage.

Customer Portal

White-label self-service portal where customers manage subscriptions without support tickets.

Network Marketing & MLM

Built for Direct Sales & MLM

The only platform designed from the ground up for network marketing with genealogy management, multi-level commission calculations, and volume tracking.

Unlimited-level genealogy tree management
Binary, unilevel, matrix, and hybrid plans
Personal and group volume (PV/GV) tracking
Rank qualification and advancement automation
Commission preview before close
Sponsor and enroller tracking

Key Capabilities

Commission Engine

Flexible commission calculation supporting any compensation plan structure with real-time preview.

Genealogy Management

Visual tree exploration with search, filters, and placement management tools.

Volume Tracking

Real-time PV, GV, CV tracking with period-based aggregation and historical reporting.

Learning Management System

Train Your Team Effectively

Deliver engaging training content to distributors and customers with our built-in learning management system featuring video courses and progress tracking.

Course and video content library
Progress tracking per user
Category and difficulty organization
Completion certificates
Customer type-based access control
Mux video integration for streaming

Key Capabilities

Video Streaming

Enterprise video hosting with Mux integration for adaptive streaming and analytics.

Access Control

Restrict content access by customer type, rank, or purchase history.

Progress Analytics

Track completion rates, engagement, and identify training gaps across your organization.

Loyalty Program Engine

Reward Customer Loyalty

Increase retention and lifetime value with a powerful points and rewards program featuring tiers, earning rules, and targeted promotions.

Points earning and redemption
Multi-tier membership levels
Configurable earning rules per action
Birthday and anniversary rewards
Point expiration and extension
Exclusive member benefits and pricing

Key Capabilities

Tier Management

Create membership tiers with unique benefits, earning multipliers, and qualification rules.

Earning Rules

Define how customers earn points: purchases, referrals, reviews, birthdays, and more.

Targeted Campaigns

Run bonus point promotions targeted to specific customer segments or tiers.

Analytics & Reporting

Data-Driven Decision Making

Get deep insights into every aspect of your business with real-time dashboards, customizable reports, and AI-powered recommendations.

Real-time sales dashboard
Customer lifetime value analysis
Product performance metrics
Commission and payout analytics
Subscription health metrics (MRR, churn)
Custom report builder

Key Capabilities

Custom Reports

Build any report with our drag-and-drop builder. Filter, group, and visualize your data.

Scheduled Delivery

Automatically send reports to stakeholders on your schedule via email or Slack.

Real-Time Dashboards

Live updating dashboards with the metrics that matter most to your business.

CRM & Customer Management

Complete Customer Relationship Management

Full-featured CRM for managing customer relationships, activities, opportunities, and the entire sales pipeline with automation.

Complete customer profiles and history
Activity tracking (calls, emails, meetings)
Opportunity pipeline management
Task assignment and tracking
Lead capture and scoring
Customer timeline with all interactions

Key Capabilities

Activity Management

Log calls, emails, meetings, and notes. Set reminders and track follow-ups.

Pipeline Management

Visual kanban boards for managing opportunities through your sales stages.

Segmentation

Automatically segment customers based on behavior, purchases, demographics, and more.

Workflow Automation

Automate Complex Business Processes

Temporal.io powered workflow orchestration for complex, durable business processes with automatic retry, recovery, and observability.

Visual workflow builder
Durable workflow execution
Automatic retry and recovery
Multi-step approval processes
Conditional branching logic
Time-based triggers and delays

Key Capabilities

Temporal.io Engine

Enterprise-grade workflow orchestration with guaranteed execution and automatic retries.

SyncHooks System

Custom C# hooks for data transformation during synchronization between systems.

Jobs System

Scheduled and on-demand background task execution with progress tracking.

Integrations

Connect Your Entire Stack

Seamless bi-directional integrations with leading e-commerce platforms, payment providers, and back-office systems. Real-time sync keeps everything in harmony.

S

Shopify

Full bi-directional sync with Shopify stores.

ProductsOrdersCustomersInventoryWebhooks
W

WooCommerce

WordPress e-commerce integration.

ProductsOrdersCustomersSubscriptions
B

BigCommerce

Enterprise e-commerce platform.

ProductsOrdersCustomersCatalog
E

Exigo

MLM back-office integration.

CommissionsGenealogyVolumesPayouts
P

Pillars

Commission and compensation.

CommissionsPayoutsGenealogy
D

Dintero

Norwegian payment processing.

VippsCardsInvoiceCheckout
T

Tripletex

Norwegian accounting sync.

InvoicesCustomersProductsLedger
B

Bring

Nordic shipping and logistics.

RatesLabelsTrackingPickup

Real-Time Bi-Directional Sync

Changes in either system are automatically reflected in the other via webhooks and polling.

Custom Transformation Hooks

Write custom C# hooks to transform data during sync for tenant-specific requirements.

Reliable & Recoverable

Temporal.io powered workflows ensure data consistency with automatic retry and recovery.

More Capabilities

And So Much More

Every feature you need to run a modern commerce operation at scale.

Multi-Store Support

Manage multiple storefronts from a single dashboard with store-specific settings.

Payment Processing

Accept payments via multiple providers including Stripe, Dintero, and more.

Shipping Integration

Real-time rates, label printing, and tracking with Bring and other carriers.

Document Management

Store and manage customer documents, contracts, and agreements securely.

Notifications

Email, SMS, and push notification automation for customers and staff.

Role-Based Access

Granular permissions for team members with audit logging.

Customization

Custom fields, workflows, branding, and white-label options.

API Access

RESTful API and webhooks for custom integrations and automation.

Security

Enterprise-grade security, encryption, and GDPR compliance.

Multi-Tenant

Isolated databases per tenant for security and performance.

Scheduled Jobs

Run reports, sync data, and execute tasks on your schedule.

Customer Segmentation

Automatic rules to segment customers for targeting and analysis.

Technical Excellence

Enterprise-Grade Technology

Built on modern, scalable technology trusted by industry leaders.

Backend
ASP.NET Core 9.0
Database
PostgreSQL + Redis
Frontend
Next.js 14 + React
Orchestration
Temporal.io
Infrastructure
Kubernetes
Messaging
RabbitMQ
Real-time
SignalR
Security
OpenIddict OAuth

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