Our Story

Born from Real Experience

After 3+ years of helping clients bridge the gap between e-commerce storefronts and direct selling backends, we built the platform we wished existed from day one.

Simplica.io is the culmination of lessons learned from 10+ clients — from simple integrations to incredibly complex multi-market deployments.

3+
Years
of hands-on experience
10+
Clients
from simple to complex
100s
Integrations
built and maintained
Edge Cases
solved and prevented
The Origin

We Lived the Pain Before Building the Solution

For years, we worked in the trenches helping direct selling companies adopt modern e-commerce platforms. Shopify, WooCommerce, BigCommerce — we connected them all to MLM backends like Exigo and Pillars.

Every client started with the same optimism: “We just need to sync orders and calculate commissions.” Every project ended with the same realization: it's never that simple.

We watched the same patterns emerge across 10+ engagements:

  • Custom integrations that broke with every platform update
  • Reporting discrepancies that eroded distributor trust
  • Simple changes requiring developer intervention
  • Months of work repeated for each new client

So we asked ourselves: What if we built it right from the start?

What We Learned

1

Commission logic is sacred

Even small discrepancies destroy distributor trust. The system of record must be bulletproof.

2

Storefronts change, business logic doesn't

Companies switch from Shopify to WooCommerce (or vice versa) regularly. Commission engines rarely change.

3

Every company thinks they're unique

90% of requirements are the same across companies. 10% of unique needs require infinite flexibility.

4

Integration is never "done"

Platforms update, APIs change, new requirements emerge. Architecture must assume constant change.

5

Reporting builds or breaks confidence

Distributors need to see their numbers in real-time. Delays or discrepancies create support tickets and churn.

6

Customization shouldn't mean code changes

Non-technical staff need to make adjustments. The best systems are configured, not coded.

The Result

A Platform Built for Any Customization

We took everything we learned from years of client work and built a platform that handles the complexity we'd seen — without requiring custom code for every change.

Configurable, Not Custom

Commission rules, volume mappings, pricing tiers, workflow triggers — all managed through a visual interface. No developer required for 90% of changes.

  • Visual rule builders
  • Drag-and-drop workflows
  • Real-time preview
  • Version history

Extensible When Needed

For the 10% that truly is unique, our SyncHooks and Jobs system lets you write custom logic that plugs into the platform safely.

  • Custom C# hooks
  • Isolated execution
  • Tenant-specific logic
  • Hot-reloadable

Multi-Tenant by Design

Every client gets isolated infrastructure with shared platform benefits. Updates roll out without breaking custom configurations.

  • Isolated databases
  • Shared updates
  • Per-tenant customization
  • Enterprise security

The Key Difference

We've already seen what most companies will bump into when using traditional e-commerce for direct selling. We built solutions for those problems before you encounter them.

Our Principles

What Drives Us

These aren't just words on a wall — they're lessons learned from years of building integrations.

Flexibility First

Every direct selling company is unique. Our platform adapts to your business, not the other way around.

Extensibility Built-In

Custom hooks, plugins, and workflows let you extend functionality without touching core code.

UI as the Interface

Complex customizations shouldn't require developers. Manage everything from an intuitive dashboard.

Battle-Tested

Every feature comes from real-world experience. We've seen the edge cases and built for them.

The Platform We Wished Existed

Every feature in Simplica.io exists because we needed it for a client and couldn't find it anywhere else.

MLM & Genealogy

Because every commission dispute taught us something

Subscriptions

Dunning failures cost companies millions

Real-Time Reporting

Distributors check their numbers obsessively

Multi-Platform Sync

Companies switch storefronts more than you'd think

Workflow Automation

Manual processes don't scale

Role-Based Access

Corporate, leaders, and reps need different views

SyncHooks System

For the truly unique requirements

Enterprise Security

Trust is everything in MLM

Our Promise to You

We've been in your shoes. We know what it's like to explain to a client why their commission numbers don't match, or why a “simple change” will take three weeks.

Simplica.io is our answer to those problems. A platform where customization is the default, not the exception. Where changes happen in hours, not weeks. Where the system of record is actually trustworthy.